Fees and Retainer
Packages
Clear, Transparent,
and Fair
NorthStar's approach is simple: people-first, flexible, and fair. That’s how we help organisations navigate challenges with clarity and confidence.
You’ll always know what to expect when working with NorthStar:
- Transparent pricing and clear agreements from the start.
- Honest, straightforward advice — even when the answers are difficult.
- Treating every organisation with dignity, respect, and integrity.
Retainer Packages
NorthStar People, Performance and Training Solutions’ approach to pricing is simple and rooted in fairness, transparency, and flexibility. That’s why all pricing is clear, with options designed to suit different levels of need. Whether you want occasional guidance or regular, embedded support, everything is agreed upfront so there are no surprises.
NorthStar’s retainer packages give you ongoing access to trusted HR and people support, tailored to the size and needs of your organisation. Each package is designed to provide peace of mind, value, flexibility and clear outcomes — with the option to scale up (or down) as needed.
NorthStar also offers project based support, or ad-hoc support- as and when its needed. At NorthStar, the goal is to make sure you have the right level of support, when you need it most.
Starter Package
Perfect for small organisations needing a trusted HR partner for occasional advice.
- Up to 4 hours per month of HR or people support.
- Discounted rates for any additional hours.
- Practical HR advice via email or phone.
- Policy and document reviews to ensure compliance.
- Guidance on day-to-day people and performance queries.
- Discounted rates for additional services.
From £300 per month
Growth Package
Ideal for SMEs seeking regular HR and people expertise to strengthen their people practices and develop their teams.
- Up to 10 hours per month of tailored support.
- Mix of proactive HR guidance, policy development, and employee support.
- Monthly check-in call and written summary of activity.
- Tailored advice on recruitment, resourcing, and performance solutions.
- Guidance on wellbeing and inclusion initiatives.
From £700 per month
Leadership Package
For organisations seeking a strategic, flexible outsourced partner in people, performance, and leadership development.
- Up to 20 hours per month of comprehensive support.
- Includes HR, performance, wellbeing, and leadership development.
- Priority access and guaranteed response times.
- Option to include on-site support where required.
- All Growth package features included.
- Training and development packages for managers and emerging leaders.
- Support with complex or sensitive issues (investigations, restructures).
- Data-led insights and performance improvement solutions
From £1,300 per month
Project Based Support
Not every challenge fits into a package. That’s why NorthStar also offers project-based support, such as:
- Independent grievance and disciplinary investigations.
- Organisational development reviews.
- Recruitment and resourcing campaigns.
- Bespoke training programmes for managers and emerging leaders.
Fees vary depending on scope — but we’ll always be clear about costs before any work begins.
To discuss which option is right for you, contact NorthStar for a free, no obligation discussion.
Ad-Hoc Support
For when you need it most.....
Not every organisation needs ongoing HR or training support- sometimes you just need expert advice at the right moment. That's where NorthStar's ad-hoc services come in.
Whether it's resolving a people challenge, providing impartial investigations, or stepping in to deliver a tailored training session, you can access senior-level expertise without committing to a retainer.
Ad-hoc support is ideal for:
- Urgent HR or compliance issues
- Independent grievance of disciplinary investigations
- Short- term projects or interim cover
- One-off leadership or management training workshops
Contact NorthStar today for a free, no obligation discussion about your needs.
